Tag Archives: entrepreneur

Will small businesses ever get a slice of government spending?

Government helping small businessA few days ago the office of the Prime Minister sent a letter to many small businesses and SME organisations explaining that a new online tool called Contracts Finder has been launched that will show all government tender opportunities.

At the same time he said they would eliminate the prequalification questionnaire (PQQ) for low value orders and standardise it so it was filled in just once for all other procurements.

Additionally there would be “Dragons Den” type surgeries where people with innovative products and services will be able to come and pitch to government – rather than waiting for the right tender to be issued.

All good news generally. For years the conditions set by procurements have excluded, or been unfairly weighed against smaller businesses applying for tenders. The cost of doing so is also proportionally higher for a small company than a large one.

Some people have commented that they are worried that eliminating the PQQ will create a “free for all” and that companies that stood no chance would waste their time bidding.

Well in an open market that can happen, but if in fact getting rid of the PQQ doesn’t change at all the size of company winning a tender, what was the point? There probably is still a culture in government procurement that only larger companies should win and just getting rid of prequalifying is not enough, attitudes must also change. I’ll wait and see on this one.

However, the Contracts Finder could be very good news indeed. There are some government tender sites out there (a couple charge for their use), but having one simple and easy to use central site for all tenders is a godsend. Much saving of time and hopefully it will make sure we don’t miss any relevant opportunities ever again.

Now on to the “Dragons Den” surgeries. They are not quite as the description implies, because you are not pitching for investment or funds, but for the chance to sell your innovative product or service.

The surgeries are going to be managed by Stephen Allott as a new Crown Commercial Representative (CCR) for SMEs. You will pitch to “a panel of senior procurement and operational professionals from central government and the wider public sector”.

I like this idea a lot, but the proof will be how many get taken up and what hoops they will have to jump through.

In the early days of Company Partners I approached a government figure to offer our business partner matching service to assist people who wanted to start a business. You would think that encouraging new start-ups by finding them a like minded partner to start up with was an obvious benefit to the economy.

The feedback was positive, but I would have to talk to the regional development agency, they in turn insisted I talk to a local Business Link and so it died. They also wanted me to trial it locally for 2 years and if it was successful they would put it out to tender.

Herein lays a problem. If at one of these surgeries, a young company puts forward an innovative idea for a service, will the government support them and place an order, or will there be endless jumping through hoops, or worse (in order of course to be fair and impartial) they put the service suggested up to open tender, effectively stealing the small company’s idea and giving it to someone else?

There is optimism for the general direction that the government is going on this, but let’s see if it actually produces a change.

 

Who needs a business partner?

Spot Bill GatesThere’s a common misconception of the typical entrepreneur being a charismatic individual business person, not needing or wanting a partner’s help in driving forward his all conquering venture.

Think Richard Branson, Bill Gates, or the latest film idol, Mark Zuckerberg of Facebook fame.

Yes they were the front men and there’s no doubt that they steered the ship, but each started their businesses with partners that had complimentary skills.

Branson always had a partner for each business he began. In the earliest years it was Jonny Gems (Student magazine), then Nik Powell (Student magazine and Virgin) adding Simon Draper (Virgin) for his music knowledge. These were share holding partners, not employees, although Branson certainly surrounded himself with a very capable workforce.

Bill Gates and Paul Allen started Microsoft together, while Zuckerberg’s Facebook was founded with his original partner Eduardo Saverin (now the subject of a film – The Social Network).

There must be exceptions, anyone aware of one; I’d be interested to know? As far as I can find out, almost every successful company had a partner helping it to grow.

Why? Well, it is almost impossible for one person to have all the capabilities and characteristics needed to develop a business. One may have the technical skills, the other the sales or business knowledge.

Between them they start to handle the PR and soon it’s clear that one is more comfortable in that environment and they agree that he will act as the front man.

Taking on the world yourself, with no one to bounce ideas off and to give mutual motivation is quite daunting. A strong team of employees will help fill out any skills or experience that the business needs and a mentor can be very helpful in acting as a sounding board, but there’s nothing as good as having a partner with the same skin and commitment in the game as you.

Of course choosing a partner must be done with open eyes and it is absolutely important to get the right legal and partnership agreements in place. See my guide to healthy partnerships: Business Partnerships .

It was to provide a “dating site” for people to find business partners that we started Company Partners, so I guess I am a bit prejudiced in favour of not going it alone. But it’s a hard old world by yourself.

 

How much does it cost to find an Investor?

Cost of finding investmentThe first question is should it cost anything? After all it is the Investors who have money, so why should they charge in order to pitch to them?

Well, actually almost all Investors don’t charge a penny for entrepreneurs to present an investment case to them.

Investors are not looking to make money from people presenting their opportunities; they want to make money from partaking in the business itself.

 

You may well ask in that case, where do the costs come in?

In theory, if you could identify and contact yourself prospective Investors, there would be no costs (other than legal or due-diligence fees by your own solicitor/accountant).

But not everyone knows such a person, so what if you don’t have access to an Investor? Whilst venture capital companies and funds can easily be found, they generally don’t invest in smaller businesses, or normal start-ups (exceptionally high-tech or bio-tech businesses occasionally get funded that way).

The normal young business has to rely on private individuals – Business Angels, for investment and these people do not want to appear in a public directory or people would be camping on their doorstep to talk to them, never mind the security issues.

They tend to work through intermediaries, who will protect their privacy and supply them with interesting potential investments. This is where the costs come in. The intermediaries will charge for the work of connecting people with opportunities to people who want to make an investment.

Who pays these charges? Surely the best placed person to pay them is the investor, not the entrepreneur. Whilst there are some Investors who are willing to pay for opportunities to be presented to them, most are not. They after all have the pick of plenty of investments, they don’t need to pay. Whereas the entrepreneur is competing against all the other places that an investor could place his funds, it comes back to supply and demand.

Right, so the person looking for the funds pays for an intermediary to help him find an Investor, how does that payment work?

There are 3 ways in which such intermediaries, sometimes called business angel networks, get paid. Firstly there is almost always an upfront fee, with no guarantee that you will definitely get an investment. This initial fee helps to pay for the preliminary work done and gives an indication that the person looking for funding has thought it out and is serious in what they are doing.

Why no guarantee? Just think of the range of proposals that will be coming through, some will be very good, but others will not be so good. Also, it depends on investors liking the business’s management and many other factors not controllable by the intermediary – it is not possible to guarantee that every proposal will get funded.

The amount of this upfront fee will vary a great deal. Some will charge many thousands; one of the most well known ones has an average upfront fee of around £5k. For that they will ring round their list of Investors and see if anyone is interested.

Where the interaction is by allowing entrepreneurs to come along to a “speed pitching” event the upfront fee is £800 (plus another £400 for every additional pitching event).

Depending on the company, you may get additional help in refining your proposal or pitch included in that fee.

So not cheap so far – but there’s more…

The second way they charge is to levy a “success fee” on top of the initial payment. This is around 4 – 5 % of any money raised. Many entrepreneurs might say they don’t mind paying a success fee, but don’t like the idea of an upfront fee, but generally that’s not going to happen, partly for the reasons mentioned above and partly because everyone would try for funding if it cost nothing initially. There would be a lot of low quality proposals and the intermediaries wouldn’t be able to handle the quantity for the price.

If that wasn’t enough, the third hit comes when some intermediaries also want 1 – 2% of the final company in shares. You can see that it can all add up to a daunting amount.

That is why when I set up Company Partners I looked for a more efficient (hence lower cost) way to connect those with opportunities and those looking for interesting investments.

After trying different models we arrived at the concept of a member’s site where a small monthly membership fee of about £30 was used and the site’s database was programmed to do most of the work, making it very efficient. I also did away with every other charge.

Now that’s good news not just for the entrepreneur, but also for the Investor, because when a young business pays thousands to be connected to that Investor, it doesn’t just come from the personal account of the person running the young company. It comes right out of the business that the Investor is putting his money into. In fact most of the intermediaries tell the fund seekers to add on top of the funds required, the fee that they will charge.

 

Entrepreneur Quotes – Just do it!

Entrepreneur - Just do it!I was putting together a business plan workshop for some MBA students the other day and looked for a couple of quotes to illustrate points. There are, as you can imagine, quotes for everything, sometimes contradictory.

There is one area though that no one disagrees with and it happens to be a pet issue with me. That of “just do it”. When I talk to potential entrepreneurs, far too many are waiting for “the right time” or someone to do it for them. Honestly, you just need to take a deep breath and then get on with it.

Anyway here are some thoughts from quite successful people – but less thinking, more doing…

“Talk to your customers – provide what they want, not what you want”
Jacqueline Gold – Anne Summers

“Make sure your business goals are measurable – if it’s measurable it’s manageable”
Steve Mills – MRI Network

“Be detailed, be persistent”
Sahar Hashemi – Coffee Republic

“Don’t be afraid of failure, we worry about that too much”
Tim Smit – Eden Project

“The important thing is not being afraid to take a chance. Remember, the greatest failure is to not try” Debbie Fields – Mrs. Fields Cookies

“If you think about things too long and too hard you won’t do them”
Simon Woodruffe – Yo! Sushi

“Never leave that to tomorrow that you can do today”
Benjamin Franklin

“The critical ingredient is getting off your butt and doing something”
Nolan Bushnell – Atari

“Twenty years from now you will be more disappointed by the things that you didn’t do than by the ones you did do”
Mark Twain

“Your time is limited, so don’t waste it living someone else’s life”
Steve Jobs – Apple

“Whatever you are going to do, if you don’t enjoy it, don’t do it”
Philip Green – Arcadia

“Choose a job that you like and you’ll never have to work a day in your life”
Confucius

 

Learning from great Entrepreneurs

Questions for Business Angels

Last night I attended the keynote event of Global Entrepreneurship Week (GEW), yes it’s this week, how could you miss it? Sitting in a packed conference centre of the British Library, I looked around at the alert eager faces of budding Entrepreneurs and thought this has to be the future for Britain.

Tom Bewick, the CEO of Enterprise UK, who have organised GEW put the feeling into words “Make a job, don’t take a job”. This also fits nicely with the Government’s need to increase private sector employment to compensate for the coming job losses in the public sector.

Called “Question time for Entrepreneurs”, it followed the traditional format of a panel of eminent and famous figures asked questions by an audience hanging on their words of wisdom.

On the panel was Deborah Meaden, (Dragon’s Den), Cath Kidston (Cath Kidston Ltd), Brent Hoberman (Last Minute.com & Mydeco), Tom Bewick (Enterprise UK) and chaired by Adam Shaw (BBC’s Working Lunch).

As always, well organised by the British Library’s Business & IP Centre. However I left feeling a bit frustrated that the questions and responses were really just skipping round the edge of what most entrepreneurs wanted to hear about.

Most questions seemed to centre on the way that entrepreneurship could be fostered and at times the answers became a fraction obvious. “Should we encourage youngsters into being entrepreneurs?” Yes was the reply. “Are entrepreneurs born or can they be made?” Deborah Meaden thought they had to be born with the right characteristics. But Cath Kidston believed they could develop the skills.

Interesting intellectual issues, but I felt an opportunity was missed to have the practical questions answered by this famous group that would be on most entrepreneurs minds.

“How can I find funding?” “How do I get visibility for my fledgling company with little money for marketing or PR?” “What should I do to find customers?” These were barely covered.

So what nuggets did I pick out of the event?

  • Everyone agreed that government should assist companies to provide apprenticeships, or internships, which would give youngsters a kick-start in business life. At the moment it is left to individual companies and the quality and even whether the young person gets paid varies a great deal.
  • The best time to start a business is always right now. Do your research and business plan, but don’t wait forever.
  • Get the summary of your business plan succinct and hit the key points quickly. What is your business concept, what differentiates you, why will you make it work, how much do you need and what will you spend it on? The revenue and profit of the business and what does an Investor get out of it?
  • Deborah Meaden gets 200 plans a month (or was it a week) and now has to employ an assistant to sift through them. The Exec Summary is all important; unless that is right the rest of the plan never gets read. No fancy tricks, just a solid, thought out summary that ticks the boxes quickly.
  • Check the interests of who you are sending it to, not all Investors are interested in every market sector. Find out their background, Investors more often put their money into concepts they understand and are comfortable with.
  • If a plan is turned down, by a bank or an Investor, ask why. Learn from that. Also ask if they know of anyone else to approach.
  • Get a partner. This is one of the reasons I set up Company Partners, to help people find a business partner, so I was gratified that this came out. Even the famous entrepreneurs that we all know had partners. It may be that one took the lime-light, but the other was there with complementary skills, to bounce ideas off. It’s lonely by yourself.
  • Get good people around you. Choosing your first employees is difficult, but always get the best you can.
  • Contracts for partners and employees are needed, but it is much more about the relationship. That must be right.
  • Cath Kidston started her business part-time, while working to pay the bills and thought that was acceptable. But Deborah Meaden said: “As an Investor I want to see that the entrepreneur is fully committed” and wouldn’t invest unless the entrepreneur was working full-time on the project.

Finally, all felt that the most important characteristic of an entrepreneur was ambition and that you need to have a passion for what you did. I agree, you can teach many things, but you can’t put a fire in the belly unless it’s already there.

 

Where I get my best ideas!

Business ideasBusiness gets ever quicker and there’s never a time now when we aren’t connected and “on-call”. It used to be that if you were on a train or car journey, there was valuable down-time where you could ruminate on life and free your mind to come up with new ideas.

It’s good to keep busy – right? Mobiles and wi-fi are a boon to productivity – yes? Well certainly they are, but I’ve noticed that many of my more original ideas have been coming when I’m away from the connected world.

In my case it’s when I’m out running. There’s something about the comatose state that I enter after the 3rd mile that allows my subconscious to work on problems and ideas to pop into my head.

People used to say that ideas came to them in the bath and it’s well known that Archimedes ran naked down the road shouting Eureka (I’ve got it!) after he had his big idea when in the bath. But who’s got time for baths now days in a world of much speedier showers.

It takes willpower to step away from your desk, put the phone on answer and take half-an-hour to yourself, doing nothing obviously to do with the business and allow a bit of time to free up your mind. That’s when the good ideas come.

Okay you may not want to go for a run, but a walk or other activity, that gives a break and relaxes the brain to be creative is time well spent. I don’t think it can be an activity that is imposing its own demands on the brain, such as a competitive game, or watching a movie. It has to allow an almost meditative feel.

This is just my observation, but with so many demands on our time, scheduling regular opportunities to be creative has to be built into your week. Otherwise it just won’t happen. Making it a regular activity, rather than when (if) you have a chance, means it will be more likely to take place.

That’s the beauty of going for a run; it’s a regular time commitment. Going for a walk or the gym a couple times a week can serve the same purpose, if you schedule it in. It’s much more difficult to sit at your desk and say: “I’m now going to switch off for a while to be creative”.

I’m sure there are loads of other ways of getting those idea juices flowing and you need to find the one that works for you.

 

Little known advantages of owning a business.

Small business tax refliefYesterday’s budget reminded me that there are still considerable tax benefits to owning your own business, beyond the normal personal tax choices of taking salary, or dividends.

The Chancellor has for a start not only continued with the Entrepreneur Relief Rate of 10% but expanded it up to a value of £5M. Now many entrepreneurs busy beavering away on growing their business, may not even know about this advantage. But if your hard work and persistence results in a successful business, you may want to sell it, or even just retire from it at some point.

When you do sell it, instead of paying the current Capital Gains Tax rate, you can just pay 10%. That’s a fantastic benefit and most people are not aware of it. There are of course certain requirements you must meet, such as at least owning 5% of voting shares in the company for longer than a year, so check with your accountant.

Interestingly it also includes selling just a share of the business, business property (not letting properties though) and your own property that may have been used for a business, so lots for an accountant to have fun with.

There’s more… how about not paying any Inheritance Tax (IHT) on a major asset left to your children, partner or beneficiary of your will? That is exactly the case with a business. If you leave your business to someone when you die (sorry to be morbid, but it’s important), the beneficiaries pay no tax on it.

Given you’ve worked hard to build the business up, it’s comforting to know that if the worst happens, your family or dependants could inherit that business without giving the taxman part of it. Not the case with most other assets.

There’s just a couple more reasons for being an entrepreneur and for a change hard work does get it’s rewards.

 

Why must a hung parliament mean doom for business?

Politicians in a hung parliamentWell let’s first look at the terminology “hung parliament”. It is a term that is designed to send shivers down your spine. Hung, drawn and quartered, a hung jury, hung from the highest tree.

It provokes the public into a sense of unease, if not outright terror. The danger is that this sense of doom can translate into a self fulfilled prophecy with less consumer spending as the public starts to gird their loins against the terrifying consequences of politicians having to put aside party self-interest in order to work together for the good of the Nation.

Yet need it really be like that? Apparently we are paying a good level of salary and additional benefits in order to attract the brightest of people to be MPs. People who say they put the interest of the Nation before all else. Yet we are fully expecting them to act like unruly gangs in a school yard, destroying the play equipment and breaking the school windows.

Shouldn’t we instead insist that they act like the intelligent public servants that they claim to be and put away the sling-shots and stones in order to work together to run the country.

While it was necessary to scaremonger about “hung parliaments” during the election campaign to stop the public from voting for that nice Mr. Clegg, it can stop now.

Germany’s three main parties work together as a coalition government, Greece has a single party. Which has the stronger economy?

With all that has happened recently to destroy the public trust in members of parliament, now would be a good time to show that they can after all behave responsibly and help to grow the economy, rather than see it wither for their own political self interest.

 

What should replace Business Link?

Who will replace Business LinkThe Tories have vowed to get rid of Business Link, the government-funded business advice service in England, but what if anything will replace it?

Business Link has had over the years a mixed reputation. Your view of the whole organisation usually depended on which adviser you were allocated.

I certainly remember my original encounter with them. I was starting my first business, an IT consultancy and was looking for any advice and help I could get. Having made sure that I was at my free one hour consultation 10 minutes early, I sat kicking my heels until the adviser finally turned up 40 minutes late.

“I’ve been having trouble with the #%*! central heating, mate” was his reason; ironic really since his background and expertise turned out to be as a plumber. I then was entertained for 19 minutes by tales of his plumbing business, before being told the best thing I could do was to go on a business planning course. Since I’d just finished my MBA and had sat through more lectures on business planning than I cared to remember, I wasn’t feeling greatly helped.

I grabbed the last minute to try and describe what I wanted to do as a business, but he was only interested in getting me to sign his time-sheet to say I had received my advice.

However I have heard very encouraging stories from some of our members and so I try and remain positive, but I shall probably not shed too many tears if they do go. The question is what should replace them and what will happen to the £190m currently being spent on Business Link.

The view of the Conservatives, should they come to power, is that they will instead boost the role of the local enterprise agencies. These have services that overlap those of Business Link, but I have found these organisations to be quite confusing to young businesses.

Many are run by private companies and it can be difficult to tell which are commercial organisations looking for customers and which are non-profit. They also suffer from the old criticism of Business Link, before they started to get their act together, that there is no uniformity, each presents itself in a completely different way.

Now if we accept that we are not trying to put in place one uniform monolithic organisation, but to have individual local organisations that may be privately run, but meet certain standards and deliver a locally needed service that’s fine. However the public understanding of what a local enterprise agency is and does needs to be made clear.

Doug Richard, of Dragon’s Den fame, has the view that: “We must sweep clean the entire government funded industry of business support and leave behind solely an institution whose remit is to expedite and simplify the effort of small business to manage the burden that government places upon it.”

This implies that there are no government funded enterprise services, but that instead the government just concentrates on its own processes, making them easier for small businesses to deal with.

That is a reasonable argument, that entrepreneurs don’t any longer need all the information and services that ‘business support’ groups give out; after all we now have Google and the Internet. Just stand back and let us get on with it. Maybe using the funds instead to give tax advantages to start-ups.

I like to think that after the next election, whoever is in government would work on creating a ‘culture of enterprise’. This spans the entire spectrum of changing the perception and attitude of financial institutions to entrepreneurs, incentives to people starting a business and yes also reducing the red-tape.

 

What’s the right age to start a business?

What is the right age for starting a business?In the past the stereotypical entrepreneur was always seen as young and if you look at Bill Gates and Richard Branson they started their empires when just out of their teens.

However latest findings in the States have shown that the fastest growing age group for people starting a new business are the 50 – 65 year olds. Presumably because of a forced move from corporate life, or even disenchantment with continually working for someone else.

But is there actually a best age to become an entrepreneur? Do the young have more energy and creativity? Certainly they aren’t held back by thinking that things “can’t be done”. Or are the accumulated wisdom, knowledge and connections of older people more valuable assets for starting a business?

There is also the question of opportunity. When in your twenties, you are more likely to not have a family and mortgage to support and so can take a chance with a new venture, likewise when much older you may have paid the mortgage off and the family is independent.

So perhaps you have got to start your business either in your early years, or give up the idea until you are much older, with the middle years being ones of hard graft as a “wage slave”.

Let me give the findings of the Company Partners statistician and my own personal views.

Looking at the age range of entrepreneurs on the Company Partners site, we have members starting at just 15 and going up to a grand 86 years of life. The average age however is 38. This closely matches a figure from the States that gives 39 as an average age for start-ups. The age distribution of Company Partners members is fairly even, with a slight skew towards the lower end.

We have to bear in mind that not all Company Partners members are just starting a business; many already have an established company and are looking to grow it faster. But these figures give a good feel for the entrepreneurial age range.

To my mind this vindicates the thought that now days there is no one age that you have to be in order to start a business. It may though be easier to start certain types of businesses at different ages. If you are designing and selling apps for iPhones, you’re likely to be younger than if you are setting up a consultancy. That is simply a question of personal interest and using the skills & experience that you have.